Acutrack’s Privacy Policy

Overview

Acutrack welcomes you to its website community.  The words (“Company”,” we”, “us”, and “our” refers to Acutrack Inc. If you have any question regards this privacy policy, kindly feel free to contact us at [email protected]

Acutrack is a service platform that offers software services in book production with a user content provision. You are urged to discontinue the use of this service if, at any point, you find us not keeping to our privacy policy. We hold your privacy dearest to us, that is why we have taken this medium to explain things to you in a more detailed manner for better understanding. Your continuation on this site points out that you consent to the following agreement stated in this privacy policy.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. ADDITIONAL FEES
  13. THIRD-PARTY CARRIER CENTER
  14. ANCILLARY, BROKERAGE, FUEL, AND BEYOND CHARGES.
  15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  1. WHAT INFORMATION DO WE COLLECT?

We generally collect the information you divulge to us. Though this information is personal, we hold it dearly to us not to release or trade your data to any third-party body. This information is gotten when you register on the site and also when you fill up a contact form when you reach out to us.

The personal information we get is in form of e-mail addresses, phone numbers, passwords, contact, etc. all information must unique and very correct. This is necessary because when our support staff is trying to work on your database, any error information you provide will result in Acutrack not processing further details anymore.

  1. HOW DO WE USE YOUR INFORMATION?

You will be informed of what we do with your information. When we get your information, we process your information for business reasons and make sure it is in line with our compliance policy. 

The information we get covers our processing stage of account creation and log-in processes. When you log into our website, you will see testimonials of people that have had a successful user experience with the site. Permission is always gotten before such things are being done. If we are going to do the same for you, your permission to post up your information will be gotten from you before uploading data such as your name, address, testimonial, and contact information.

Another reason to use your information is to send you administrative messages such as web updates, newsletters, and information about what you might need to know. So, we make use of the information that has been processed through us.

We also gather information from you so we can enforce our terms and conditions and legal issues that might arise as a result of things like a breach of contract. Also to fulfill orders which areas to be processed.

Accepting this means that you consent to us making use of your information to carry out these activities. For more information on what is being done to protect your privacy, kindly contact us by email at [email protected]

  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We do not share your information with anyone. The only reason why we would share your information would have to be approved by you. We hold your data dearly to protect and secure your account with us.

Some major reasons might allow us to share your information. These reasons are noted in the following legal description below;

  • By Consent: we will share your information only after you give us the consent to do so, and it will be given.
  • Legitimate interest: for our legitimate benefit for our business, we may process your data only when it seems worthy enough to do that.
  • The basis of Contract: for the sole benefit of fulfilling our obligation on our contract, we might be obliged to process your information.
  • Legal rights: we may disclose your information only when it is legally okay to do that, and it applies to the laws guiding this agreement.
  • Concrete interest: when policies are violated, it is our sole responsibility to process your information to prevent and protect accounts from getting into the hands of fraudulent suspects.
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

One of our ways of tracking is by using cookies. The essence of using the cookie is to gather and save data (information) from tracking devices.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

There is no limit to how long we keep your information. It could be kept for as long as possible. It just has to comply with both laws that govern the agreement. There is no reason for your private information other than using it for accounting purposes and legal reasons.

We can delete or anonymize your data when we have no legitimate business binding us together. This will happen because, in our archives, we have your personal information stored up in our files. So, if for any reason there is a halt to the legal binding, it can be erased.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to safeguard your data through an arrangement of hierarchical and specialized safety efforts. We have executed fitting, specialized, and hierarchical safety efforts intended to safeguard the security of any private data we process.

In any case, regardless of our means to safeguard your data and get access to your data, no electronic transmission over the Internet or data stockpiling innovation can be destined to be 100 percent secure, so we can’t assure that hackers, cyber-criminals, or other unapproved outsiders cannot guarantee our security, and inappropriately gather, access, take, or change your data.

We’ll do our best to protect your information, it is solely at your own risk to transmit personal information from our site. It is advised to secure your information when browsing using a protected channel.

  1. DO WE COLLECT INFORMATION FROM MINORS?

We don’t purposely gather information from youngsters under 18 years old. We don’t intentionally request information from kids under 18 years old. By using the Website, you consent that you are above the age of 18 and you are the parent or watchman of such a minor and agree to such minor ward’s usage of the Website. Assuming we discover that individual data from a client under 18 years old has been gathered, we will deactivate the account and go to a reasonable length to erase such information from our records quickly.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

It is important you understand your privacy rights appropriately depending on the country you are in. some countries especially in the European region allow you have more rights to your personal information. It is subjected to change, review, or termination at any time. Rights being exercised are in scenarios such as;

  • Access to obtaining a copy of your personal information.
  • Access to rectification.
  • Restriction on processing of your data.
  • Right to reject the processing of data from the site.

For more information on these things are being done, kindly contact us at [email protected]

with regards to the processing of information which seem to be a huge issue for most people, you have the right to withdraw your consent at any time you wish to do so. On commencement, it will not affect the consent given to be acted upon by law regards consenting to the agreement.

For European Residents

You have every right to raise a complaint if you feel like we are unlawfully processing your information. If you want to raise a complaint, you should do so by contacting your local data protection supervisory authority. If you have questions or comments about your privacy rights, you may email us at [email protected]for more information if you are a resident of the European countries where this might be an issue.

Review of Account Information

There are times you might need to review your account information for a change. You can always follow this process to update whatever information you want to update by following this process;

  • Log in to your account and click on settings
  • Update your user account or delete your account

On Account Termination

On account termination, once your request to terminate your account is received, your account will be terminated and deleted from all our databases. Note, that some files may still be within our system as a means of protection against fraud, system support, and investigations. This is done to enforce the agreement which bounds the Terms and conditions and legal agreement.

Cookies Policy

Most websites work with cookies to make the web experience have to either make customers continue using your website or quit. A lot of websites accept cookies by default. It is your choice if you want to accept cookies or reject the cookie. Choosing to remove cookies from your website affects the way your website works by affecting some common features.

Email Marketing

We know how you receive emails from various sources and how it can make you stay off your mailbox for some time. You can always choose to opt-out of receiving emails from us by clicking on the unsubscribe link in the emails we send to you. Once it is done, you will then be removed from the mailing list. To otherwise opt-out, you may “Contact us” using the contact information provided.

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Users may use the Acutrack Privacy Setting tool to customize the amount of data that they will allow Acutrack to collect when the User is accessing Acutrack’s Site(s) or Services.

  1. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

California residents have consumer protection under the consumer protection law (CCPA). After 12 months, the residents have the right to request a summary of their personal data being collected. The personal data being requested usually include the account, security, sales, and data. There is a guarantee with Acutrack’s privacy policy which states that Acutrack will never for any reason sell your data to any third-party service provider.

You can always send in a verified request regards your personal data. Once the request is sent across to us, your personal data will be removed. To contact us on the removal of your personal information or summary of your data, please contact Acutrack at [email protected]

  1. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, Acutrack will provide every necessary update that is compliant with the laws governing this agreement. From time to time, this privacy notice will be updated. As soon as the updated version is accessible, it becomes effective. If any changes are made, you will be notified. Acutrack encourages you to always review the privacy policy from time to time for fresh updates as we guarantee to protect your information.

  1. ADDITIONAL FEES.

When shipping items to your location, there are some additional fees that might be incurred such as; customs, transit fees, security fees, re-consignment fees, etc. when these fees arise, Acutrack hold all rights to add up all overhead cost to your billings to cover this cost. When these fees are going to be added, the administrative fees will also be added for all necessary adjustments.

  1. THIRD-PARTY CARRIER CENTER.

I urge you to read our third-party carrier policy carefully. When shipping items, Acutrack makes use of a third-party carrier to get these items from one place to another. You are solely responsible for any billings that arise from making use of these carriers to ship your items to your location. Acutrack. Inc will not be responsible to cover those billings. If during shipping activities, an invoice is being sent to us on your behalf for your billings, the billings will be added to your account with us at Acutrack. So, we forward it to you to make amends for the billings incurred. Any liability disclaims, or damages incurred by the third-party carrier due to your default will not affect Acutrack. We tend to make use of a quality third-party carrier to make these shipments.

  1. ANCILLARY BROKERAGE, FUEL, AND BEYOND CHARGES.

This caters to deliveries going to areas in the rural settlement. When shipping to these areas, there are some additional charges that would be added. These additional charges are added to the billings because of surcharges such as fuel, delivery fees, etc. Acutrack will not be responsible to cover these costs. The additional fees are incurred because these areas are distant away from the commercial centers which will always cover a lot of costs to get items delivered. Most times, these fees come after the delivery is done because of the accrued surcharges that are always incurred after and before delivery is made.  

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or by mail to:

Acutrack Inc.
350 Sonic Avenue
Livermore, CA 94551

Corporate Headquarters & Fulfillment Center:
About Acutrack

Copyright © 2022 Acutrack. All Rights Reserved.

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