888-234-3472 | [email protected]
Home / How It Works
Enabling a powerful customer connection
through our peerless process
It’s never been simpler to get books printed and delivered
01
COME ONBOARD
Once you become an Acutrack customer, our sales team will work with you to devise a solution that satisfies your business requirements. You can then submit your content to us in one of three ways:
1. Upload your files to our server
2. Mail us your files on [email protected] with tracking ID.
02
PREPRESS
Our proficient prepress team ensures files are set up correctly. Please go through the guidelines.
03
SITE INTEGRATION
Your account manager will initiate the integration process with our team who will assist you or your technical department to map the integration between your store and our system.
04
RECEIVE ORDER
Customers can place the order in any of your online stores and it is received in real-time and processing begins.
05
When orders are received, we satisfy customer demand without overprinting. This print-on-demand system prints books as per order specifications and forecasts.
06
PACKAGING
We label, scan and pack the order along with any promotional materials as required. By delivering custom packaging services, Acutrack does not only provide superior protection during shipping, but also offers a reduction in costs and builds your brand.
07
SHIPPING
Once the order is shipped, we send a confirmation and any tracking information related to shipments, including partial fulfillments to you. The customer receives an email notification with the tracking details too.
08
ORDER INVOICE
For print production services, we send an invoice when we complete the project; and for all fulfillment transactions processed during the month, invoices are dispatched at the end of the month.
Corporate headquarters and fulfillment center:
350 Sonic Avenue
Livermore, CA 94551
Branch office and fulfillment center:
3962 Virginia Avenue
Cincinnati, OH 45227
Toll-Free: (888) 234-3472
Phone: (925) 579-5000
[email protected]
Copyright © 2021 Acutrack. All Rights Reserved.
Corporate headquarters and fulfillment center:
350 Sonic Avenue
Livermore,
CA 94551
Branch office and fulfillment center:
3962 Virginia Avenue.
Cincinnati, OH 45227
Toll-Free: (888) 234-3472
Phone: (925) 579-5000
[email protected]
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acutrackmedia.com
Copyright © 2021 Acutrack. All Rights Reserved.