SMART Recovery

How We Helped a Major Nonprofit Organization With Book Printing & Fulfillment

SMART Recovery, a nonprofit organization, runs a self-help program for people having drinking problems. The organization runs a global network of mental health and educational programs through a network of facilitators that help change human behavior and help people recover from the addiction.

The Situation

SMART Recovery has self-help books and DVDs which are being sold on their web store, Amazon marketplace and are ordered by facilitators to run a meeting. Therefore, these books need to be delivered in a timely manner so their facilitators can conduct the meeting. SMART Recovery has been using a large print house to get their books printed and fulfilled.

Challenges

  • SMART Recovery wanted a complete fulfillment automation, irrespective of the platform used to sell their self-help books. Their current print house didn’t have a streamlined process. Hence, they were manually managing the fulfillment.
  • SMART Recovery wanted a solution like print-on-demand yet wanted a quicker timeline of one-day processing.
  • This organization has a global presence. Thus, it is crucial for them to find ways to lower their international shipping cost.

The Result

SMART Recovery moved their entire print and logistics to Acutrack. Acutrack integrated with their online wooCommerce, eCommerce, and Amazon marketplace. We also made our online customer portal so SMART Recovering can manage all aspects of order management online. Acutrack helped SMART Recovery in the following areas:

  • Lowered their print cost by 25%
  • Provided them with seamless book fulfillment services so their team can focus on their core business
  • Improved time to deliver books, which ultimately enhanced their market position
  • Lowered international shipping cost by 15%

Acutrack Contact

sales@acutrack.com
350 Sonic Avenue
Livermore, CA 94551
USA

Please contact us:

Toll-Free: 888-234-3472
Phone: 925-579-5000
Fax: 925-579-5001
sales@acutrack.com

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About Acutrack

Acutrack is a technology-driven fulfillment house,

with a specialization in publishing any product needed

for your business (such as books, CDs/DVDs/USBs,

marketing collaterals, and much more).

 

In this manner, we serve as a one-stop logistics extension

of your business.

 

Fulfillment centers:

  • Livermore, CA
  • Cincinnati, OH