Self-Help

How We Helped a Major Nonprofit Organization With Book Printing & Fulfillment

Self-Help, a nonprofit organization, runs a self-help program for people having drinking problems. The organization runs a global network of mental health and educational programs through a network of facilitators that help change human behavior and help people recover from the addiction.

The Situation

Self-Help has self-help books and DVDs which are being sold on their web store, Amazon marketplace and are ordered by facilitators to run a meeting. Therefore, these books need to be delivered in a timely manner so their facilitators can conduct the meeting. Self-Help has been using a large print house to get their books printed and fulfilled. 

Challenges

  • Self-Help wanted a complete fulfillment automation, irrespective of the platform used to sell their self-help books. Their current print house didn’t have a streamlined process. Hence, they were manually managing the fulfillment.
  • Self-Help wanted a solution like print-on-demand yet wanted a quicker timeline of one-day processing.
  • This organization has a global presence. Thus, it is crucial for them to find ways to lower their international shipping cost.

The Result

Self-Help moved their entire print and logistics to Acutrack. Acutrack integrated with their online wooCommerce, eCommerce, and Amazon marketplace. We also made our online customer portal so Self-Help can manage all aspects of order management online. Acutrack helped Self-Help in the following areas:

  • Lowered their print cost by 25%
  • Provided them with seamless book fulfillment services so their team can focus on their core business
  • Improved time to deliver books, which ultimately enhanced their market position
  • Lowered international shipping cost by 15%

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Livermore, CA 94551
USA

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About Acutrack

Acutrack is a technology-driven eCommerce fulfillment company with a specialization in publishing any product needed for your business. With logistics center on both coasts of the USA, we serve as a one-stop logistic center for your business needs!
In this manner, we serve as a one-stop logistics extensionof your business.

Fulfillment centers:

Livermore, CA
Cincinnati, OH